An Epson pensioner says the fact that a train station near where she lives doesn't have a proper lift in laughable.

More than two years ago a petition calling for step-free access to Stoneleigh station received more than 800 signatures.

But since that time, no visible progress has been made.

So when residents heard three months ago that an Epsom station would indeed be getting a lift, hopes rose. But as it turned out, it wasn't Stoneleigh.

Instead it was nearby Ewell West which would receive the upgrade.

REALTED: Campaign launched to bring step-free access to Stoneleigh train station

This angered pensioner Sylvia Hughes who said she would be a regular user of the station, were she physically capable of doing so.

"I've got arthritis and going over those steps is horrible, it hurts my knees," she said.

"It isn't just me though, we have a lot of elderly or disabled people around this area who have to either catch a taxi or hop on a bus to get around."

That bus Ms Hughes is referring to is the E16, and runs only once every two hours.

"A lot of the elderly have got sticks and they just have to wait and wait, never knowing if the bus will be cancelled or not," Ms Hughes said.

"There are times people have had to just go back into their homes and wait another two hours for a bus to arrive.

"It's like living in the dark ages."

RELATED: Ewell West station to be made more accessible with new footbridge and lifts

Under the plans for Ewell West, the existing bridge will be demolished, and a new, covered bridge will be put in its place, with two 16-person lifts.

A spokesman for Network Rail said at the time that it "nominated Ewell West station for Access for All funding as it met a number of the Department for Transport’s criteria and has increased footfall due to being the last station in the Oyster zone on the line between Raynes Park and Dorking."

But that doesn't help Ms Hughes, who wants to see a new petition started so that one day she can access Stoneleigh without pain.